Actions/How-To

Closing an ATIS User Account
In order to close an account, the user cannot be an Admin on any Listings. In order to achieve this, Admin access should be transferred to another account. ...
Mon, 12 Feb, 2024 at 9:06 AM
How to Remove a User from a Listing and Transfer to Another Person
If the account in question is the only Admin account attached to any particular Listing, you’ll need to move the Listing to another admin account, before yo...
Wed, 5 May, 2021 at 4:17 PM
Adding an External Note
External notes can be added, which will be sent to the user/partner through the approval process. An external approval note is partner-facing, meaning users...
Wed, 5 May, 2021 at 3:59 PM
Transfer a Single Listing from one Account to Another
Step 1: Ensure the new User Account exists in ATIS. Select Admin – Core Users. Search for the Partner Name or Business to look for duplicates. If this fa...
Wed, 5 May, 2021 at 4:13 PM
Editing an Existing Event
Step 1: Select the Event and walk through the event form. Event fields to watch for: Description: Ensure that the description follows best practices (thir...
Wed, 5 May, 2021 at 4:13 PM
Adding an Event on Behalf of a Partner
You may add an Event on behalf of a partner using the following steps: Step 1: Check that the Event does not already exist in ATIS. If the Event is not in...
Wed, 5 May, 2021 at 4:14 PM
Updating an Existing Offer for Re-release
Step 1: Walk through all of the Offers that are listed under a partner. Partners will only see Offers that they are Admin on. Are these still valid? Ste...
Wed, 5 May, 2021 at 4:15 PM
Adding an Offer on Behalf of a Partner
Step 1: Check for duplicate Offers (especially if the Offer has multiple partners) Step 2: Ensure the partner is an Admin on the Listing that they want ...
Wed, 5 May, 2021 at 4:16 PM
How to View and Read Reports for a User
There are two reports available in ATIS: Performance and Articles. Performance: Shows Qualified Travellers (QTs) for Listings, Events and Offers Art...
Wed, 5 May, 2021 at 4:19 PM
Partner has submitted an Event instead of a Listing or Offer (or any combination of this)
Occasionally a partner will submit content into ATIS that is better suited to a different content type - for example, a user submits their experience as an ...
Wed, 5 May, 2021 at 4:21 PM