I have signed up for an account but did not receive confirmation email : Travel Alberta

I have signed up for an account but did not receive confirmation email Print

Created by: Craig Cameron

Modified on: Tue, 13 Feb, 2024 at 2:49 PM

Confirm that the account has been created in ATIS:

Step 1: Choose Admin and Select Core Users.

Step 2: Search for the User Name and ensure that the user’s email address is the one that they are logging in with.

Sept 3: If the user is not in ATIS, have the user sign up again.

Step 4: If the account status is ‘active’, have the user perform a Forgot User request

Step 5: If the account is ‘not active’, have the user check their Spam folder

Step 6: If the request is not in their spam folder, escalate to Travel Alberta.

Craig is the author of this solution article.

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I have signed up for an account but did not receive confirmation email Print