Contact Centre Role & Responsibilities

Overview of key contact centre responsibilities and daily operations resources.

ATIS Contact Centre Responsibilities
The ATIS Contact Centre Team assists with day-to-day platform operations. The team's primary responsibilities include: Providing support to ATIS u...
Tue, 31 Oct, 2023 at 11:24 AM
Automated and Canned Email Responses
Automated Emails In addition to active outreach by contact centre staff, users will receive notifications and reminders by the ATIS system through prese...
Tue, 30 Mar, 2021 at 4:34 PM