Step 1: Ensure the new User Account exists in ATIS.
- Select Admin – Core Users.
- Search for the Partner Name or Business to look for duplicates. If this fails, search for the user’s email.
Step 2: Determine if the user is already connected to the Listing.
- Select the User.
- Select the Listing.
- If the User has access to a Listing, it will appear in the table. If not, copy the email address of the user for step 3.
Step 3: Select Back to Summary or Admin – Core Users.
Step 4: Select Add User to a Listing.
Step 5: Paste the user’s email address in the field provided and select Add User.
Step 6: Select the user’s permission level (Admin or Viewer).
Step 7: Choose selection from a list
Step 8: Search for the Listing in the table provided.
Step 9: Add an internal note on who requested the change and why.