FAQs

Can multiple people update my listing?
Listings may have multiple users associated to it. Users with Admin access can edit the listing and associate the listing to offers and event. Users with vi...
Thu, 6 May, 2021 at 2:53 PM
What is a Health Score? What should my Health Score be?
A Listing Health Score is a number out of 100 calculated based on how complete the listing is. The more complete the listing, the higher the Health Score wi...
Thu, 6 May, 2021 at 2:58 PM
How can I find my Health Score?
Health Score is calculated for Listings only. The Health Score can be found on the Content Summary tab, found on the Item Actions menu. 
Thu, 6 May, 2021 at 3:00 PM
Why do I need to provide such a large image?
Images are a big factor for consumers when they are in the consideration stage (considering whether or not to travel to your destination). Good images entic...
Thu, 6 May, 2021 at 3:03 PM
Who can have an ATIS Account?
ATIS accounts are free and anyone can sign up for an account. In order for content (Listings, Events or Offers) to be distributed to on digital channels, it...
Thu, 6 May, 2021 at 3:19 PM
Can more than one account edit a Listing?
Multiple users can edit a Listing as long as the user has an Admin permission level on the Listing (as opposed to Viewer).
Thu, 6 May, 2021 at 3:20 PM
My listing or event is already in ATIS, but I did not include it.
Travel Alberta and DMO partners province-wide added a number of Listings and Events on behalf of tourism operators, in order to help marketing efforts and e...
Thu, 6 May, 2021 at 3:26 PM
Why are Website and Phone Number required fields?
Websites and Phone numbers are required to be considered Market Ready. A business Facebook page can be used in lieu of a standalone website. Related...
Thu, 6 May, 2021 at 3:28 PM
I received an email to update my listing. I logged in but got another notice
Tiggered emails are based on when a content item was last edited in ATIS. In order to stop notifications to 'update the listing' the listing record ...
Mon, 29 Mar, 2021 at 4:48 PM
Why is a Travel Alberta call centre based out of Newfoundland?
Telelink was selected as a contractor through a government procurement process. I don’t have any additional information about that process but you are welco...
Tue, 13 Feb, 2024 at 3:52 PM