FAQs

Can a Chamber have a listing in ATIS?
A Chamber can only have a listing if it operates a Visitor's Centre that has scheduled operating hours. The Listing will include visitor centre in the t...
Thu, 6 May, 2021 at 3:30 PM
I am no longer with an organization and I would like to remove my email from the account
If a partner has moved on from a company but is still receiving email about the listing: 1) Check if the listing has another Admin on the account. If it...
Thu, 6 May, 2021 at 3:33 PM
Listings without phone numbers
Currently, all ATIS Listings require a phone number. While this is not a problem for most partners, there are a select few that do not conduct business by t...
Tue, 13 Feb, 2024 at 3:56 PM
Questions About Funding
Sometimes, partners call or e-mail us about access to additional funding or grants. Funding support may be available for tourism businesses, municipalit...
Wed, 13 Dec, 2023 at 12:39 PM
Trip Advisor Sorting
The sort order of listings on TravelAlberta.com is based solely on the quality rating (number of bubbles) and does not take into account the number of revie...
Fri, 7 May, 2021 at 11:44 AM
My business is not yet open, or opening a new attraction in an existing location. Can I add this content into ATIS?
A business can add a Listing into ATIS before they are officially open if they have a live website, are taking reservations and responding to communication ...
Fri, 7 May, 2021 at 10:59 AM
I operate a chain restaurant or retail store, can I submit an ATIS Listing?
Chain restaurants or retails stores with nine or fewer locations can submit a Listing into ATIS if the business originates from Alberta. Refer partners to t...
Fri, 7 May, 2021 at 11:03 AM
I have signed up for an account but did not receive the confirmation email
Confirm that the account has been created in ATIS: Step 1: Choose Admin and Select Core Users. Step 2: Search for the User Name and ensure that the user...
Fri, 7 May, 2021 at 11:08 AM
Response to Search Function Questions
The following script and accompanying guidance applies to when ATIS Listings/Events/Articles are published on TA.com and cannot be found when using the sear...
Fri, 7 May, 2021 at 11:38 AM
Can a user edit an Offer’s details if they did not submit the Offer?
Any user with admin access to the primary listing associated to the Offer can edit or delete the Offer.
Fri, 7 May, 2021 at 11:39 AM